FAQ

Hey there BAES! The store is undergoing upgrades and is due for completion end October 2018. E-Commerce photography is currently being taken of each perfume size and will be uploaded as soon as they are ready. Thanks for your patience & understanding, Dal xx

Are the ingredients used in your products vegan & cruelty free?

Yes. No ingredients in any of the fragrances contain animal derivatives. I have trusted suppliers whose products and ingredients are not tested on animals. All ingredients in Bae Vegan Perfume and Oils are vegan. BAE has zero tolerance for animal testing and any animal derivatives. 

All ingredients in BAEs lovely ethical perfumes are of the highest quality available. Many of BAEs suppliers are primarily small Australian businesses who value quality and ethics over profit. It is BAEs preference to partner with suppliers who share the same values regardless if the same or similar product/ingredient can be purchased for a cheaper price. 

Are You Certified Vegan & Cruelty Free? And Palm Oil Free?

Yes!! BAE Vegan Perfume walks their talk and is officially certified with the following agencies:

Choose Cruelty Free
Orangutan Alliance
PETA Beauty without Bunnies - Vegan AND Cruelty Free

Do you offer refunds?

You will receive a full refund for faulty or damaged products. Refunds are not offered for dissatisfaction with a scent. Bae Vegan Perfume offers 2ml sample bottles (5 for $25) and it is recommended that you purchase a sample size if uncertain about a particular scent. 

Do you ship outside of Australia?

Yes. The shipping costs are exactly what are charged by Australia Post. BAE makes no profit from postage or handling in any way. 

Why should I buy from you?

Bae Vegan Perfume & Oils is a brand new cruelty free, ethical perfume brand which launched March 2018, founded by a genuine animal-loving vegan activist (Vegan Nat) who loves and cares deeply for animals. If animal welfare is important to you, pleasue support a business who shares your values. 

Furthermore, quality is of utmost importance in product development. The essentialk oils used in the Natural Collection are one hundred percent pure and the best on the market. Fragrance oil ingredients are of superior quality and manufactured in accordance with the IFRA code of practice. 

BAE Vegan Perfumes offer department store quality perfume without the cruelty and hefty pricetag. It is BAEs wish that customers can purchase not just one perfume, but many. Variety is the spice of life!

You don't sell 'spray' perfumes. Why not?

Alcohol-based perfumes are due to be launched in Spring 2018. Sign up to the VIP Mailing List for updates and exclusive deals. 

I prefer mild perfumes? Will your perfumes give me headaches?

If you are sensitive to fragrance, it is recommended that you sample from the Natural Collections range which uses high qualityy essential oils only. 

Alternatively, scents can be customised if required. Please contact BAE with your requests.

It is also recommend to purchase a mini bottle (2ml) in the first instance which are 5 for $25 or from $6.95 individually. 

I love your products & what you stand for. Can I promote your business?

Please do! If you are a member of a vegan group or have friends that you feel would be interested in an ethical perfume brand, it would be greatly appreciated if you could spread the word!

Are you vegan?

Hella Yes! Nat was in her 30's when she went vegan after first being vegetarian. Her only regret is that she didn't change sooner. Nat's husband and daughter Dallas (who manages BAEs social medial) are also vegan. They are a genuine vegan fam and participate in vegan outreach and activism when time allows. 

I have a question that isn't listed here

Please get in touch via the contact form. Alternatively, you may send a message via BAEs Facebook page or find BAE on Instagram

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.